Garantie contract

By using this product under the recommended conditions, you are entitled to a free personal guarantee. This guarantee is granted by our company free of all liability, proof of our confidence in the product you have just purchased.

To benefit from the guarantee, you must fill in your membership form in a few clicks on our internet site at: www.garantiphoenix.co

Our online registration is economical, reliable and environmentally friendly, ensuring that you are logged in immediately and, if you wish, you can receive your guarantee contract instantly.

If you prefer, you can also return your membership form to us by the post, stamped at the current rate.

Be careful to keep the receipt as proof of the purchase of the product. You will need it if you make a claim.

Our user guarantee:

• 1. If there is a chimney fire, our guarantee acts as a complement to the fire insurance contract that you have taken out elsewhere – home insurance policy – .
• 2. Our guarantee covers the excess and / or any wear and tear for which you are responsible, after indemnifying your fire insurance within the limit of 3.000 €

These guarantees are effective starting from the 16th day after the date of the use of the product confirmed by the postal franking date for transmission by mail. The guarantee lasts for 1 year.

In signing the membership form, you agree to use the product according to the recommended conditions.

Caution: it is easy to check whether the product has not been used. If you have not used the product, the aforementioned guarantee and liability are considered void in the event of an incident.